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Bringing you together.
Keeping you connected.

Conference calls in the kitchen. Streaming in the living room. Gaming in the basement. Trust that your technology will keep up. StayConnected has your whole home covered with high-speed Fiber Internet, a reliable Wi-Fi network, and 24/7 Technology Assurance. No matter how many users or devices your house holds, we’ll make sure your technology runs smoothly.

Shop all StayConnected plans below


Choose Your Plan Group

Need more speed? Consider these limited time offers.

ADD FIBER TV (optional)


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ADD FIBER VOICE (optional)

Do you want to transfer a number from another carrier? ?

Do you want to transfer a number from another carrier?

Make calls during a power outage with battery backup.

Fiber Voice service requires electrical power at your home to operate. NorthState offers a battery backup solution for a one-time charge of $200. With a fully-charged battery, you will have at least 24 hours of backup battery power for emergency voice services, including Emergency 911 service. For an additional charge multiple batteries may be purchased to provide up to 24 hours of backup battery power. Click here for product specifications. Replacement batteries (model PS36L-P7) are available at certain retailers.To order or inquire further about this product, please use NorthState’s chat service or call 336-886-3600 to talk to one of our service representatives.

There are a number of considerations to make as you consider whether or not to purchase battery backup service from NorthState. Since your Fiber Voice service requires electric power to operate, during a power outage you will not be able to make or receive calls without a backup power source or an alternative like a cell phone. The Battery Backup solution provided by NorthState is only intended to be used with NorthState’s Fiber Voice service and will not power cordless phones, other devices, including those that assist customers with disabilities or home security systems, or your internet or TV service. During a power outage, please use your voice service only for emergency calls to preserve your battery power. NorthState will not provide credits and is not liable for service interruptions due to power outages. There may be other commercially available sources of backup power, such as a generator or an uninterruptible power source that may provide backup power for your voice service. Please consult the manufacturers of those types of devices for more information about their functions and capabilities.

Your Details

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Example: (111)222-3333 or 1112223333.

Enter a valid 10-digit phone number.
Example: (111)222-3333 or 1112223333.

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Your emails must match.


Do you Rent or Own your home?*    

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Please call us at 336-886-3600 to speak with a customer service advisor.

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Your password must:
• be 7-20 characters
• include at least one upper case character
• include at least one lower case character
• include at least one digit
• not contain your email address
• not contain simple numeric sequences (123,234,345)

Your passwords must match


Your numeric pin must be a 4-6 digit number with no consecutive numbers and cannot start with a zero (0).


Please Review Your Order Details

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    $ 0.00 / mo

    Price does not include taxes and additional fees.

    Price includes $0.00 in regulatory fees.

    Standard Regulatory Fees

    Internet Recovery Fee

    This fee is to partially recover the various fees for maintaining the networks which are associated with bringing Internet services to your home.

    Broadcast Surcharge

    NorthState, as well as all TV providers, pays fees to broadcasters so we can televise their programming to you. Since 2014 the fees NorthState pays to broadcasters have increased almost 100% and these increases have come from practically all broadcasters. The Broadcast Surcharge paid by all NorthState video customers offsets a portion of those increases. We negotiate to keep these costs down and continually evaluate the popularity of channels versus the cost to carry them. By showing Broadcast Surcharge on your bill we want to be sure you’re aware of where these price increases come from. More information can be found at ww.TVonmyside.com.

    Video Recovery Fee

    Applies to all residential and business video customers. This fee covers the cost of license fees.

    FCC Regulatory Video Fee

    Fee collected annually by the FCC from all video providers to reimburse the FCC for administering its regulatory responsibilities under the Communications Act of 1934.

    $ / mo

    Price does not include taxes and additional fees.

    Price includes $0.00 in regulatory fees.

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    Choose a date and time you would like to schedule your installation. If your preferences are unavailable, a NorthState representative will call you to provide alternative dates and times.

    Note: Special instructions may require additional installation time which may impact the installation date. There may be additional charges for services beyond basic installation. We may need to contact you to ensure we understand your instructions.

    Have questions about StayConnected?

    Call us at 336.884.6675 or send us a message.

    Why choose StayConnected?

    High-Speed Fiber Internet

    NorthState’s Fiber Internet is lightning-fast with larger bandwidth and symmetrical upload and download speeds. Fiber connectivity brings you dependability and stunning clarity, so your life runs without interruptions.

    Reliable Home Wi-Fi Network

    Rely on a strong Wi-Fi connection throughout your home. With as many access points as you need (500 Mbps and Gigabit Plans), all your friends and family can connect their wireless devices to stream, game and surf confidently.

    24/7 Technology Assurance

    Whether you have a problem with your equipment or ours, need additional protection or updates on your slow devices, or want to know how to keep kids safe with parental controls, we are here around the clock to help you stay connected.

    * – New residential customers only. Offer not valid with any other offer or promotion. Promotional rates require purchase of listed services as described. Available in serviceable areas only. Credit qualifications apply. The StayConnected rate of $49.99 per month for 6 months includes up to 200 Mbps (upload) x 200 Mbps (download) Fiber Internet and 1 (one) Wi-Fi access point. Promotional pricing (excluding taxes, regulatory fees, and surcharges) will remain in effect for 6 months. On the 7th month pricing will change to the then-current pricing. The StayConnected rate of $69.99 per month for 12 months includes up to 500 Mbps (upload) x 500 Mbps (download) Fiber Internet and the number of Wi-Fi access points needed as determined by the residential services technician. Promotional pricing (excluding taxes, regulatory fees, and surcharges) will remain in effect for 12 months. On the 13th month pricing will change to the then-current pricing. The StayConnected rate of $89.99 per month for 18 months includes up to 1 Gbps (upload) x 1 Gbps (download) Fiber Internet and the number of Wi-Fi access points needed as determined by the residential services technician. Promotional pricing (excluding taxes, regulatory fees, and surcharges) will remain in effect for 18 months. On the 19th month pricing will change to the then-current pricing. Charges are billed in advance and pro-rated for partial months. Internet speeds are up to maximum advertised upload and download speed available. Speeds in all locations may vary and are not guaranteed. Technology Assurance covers up to 4 Devices (computers/mobile phones) with: web security & anti-virus, bloatware removal tool (computer only), cryptomining protection (computer only), anti-theft for phone or tablet (locate device, lock device with a 4-digit PIN made in real time, message device, set off an alarm on the device turned off only by the 4-digit PIN, all data can be wiped), automatic file backup (250GB), firewall protection, anti-phishing/safe surfing, parental controls, password management tool, behavior based scanning and quarantine, ransomware scanning and removal, unlimited virus removal. Some support processes are not available for mobile devices. Basic installation included. Customer is responsible for any and all additional charges, including but not limited to taxes, surcharges, installation (beyond basic), On Demand, other pay-per-view services and non-returned equipment. See residential Terms & Conditions at northstate.net and call 336-884-6675 for additional details. Subject to applicable law, NorthState may change, re-arrange, add, delete or otherwise modify any service and pricing at any time, with or without prior notice. Customer may cancel at any time with 3 working days’ notice. All NorthState equipment must be returned to NorthState prior to any termination of services. ©2020 NorthState. All rights reserved. The NorthState logo is a trademark North State Telephone Company or its affiliates.