You’re at the center of everything we do
Welcome to Segra
We recently became part of Segra, one of the largest independent communications companies on the East Coast. With a world-class fiber infrastructure network and state-of-the-art data centers, Segra offers unparalleled speed and security. View full announcement.
As part of the NorthState experience, you’ve had access to innovative and forward-thinking communications and information tools. Your world just got bigger and better.
Segra offers the latest technologies including Ethernet, MPLS, dark fiber, advanced data center services, IP and managed services, and a whole host of voice and cloud solutions. Our customers include carriers, enterprises, governments, and healthcare organizations.
We also have a long history of serving the residential and small business markets. Like NorthState, Segra’s subsidiary, Lumos Networks, has been dedicated to residential and small business customers for over 100 years.
So welcome to the Segra family — we’re excited to be part of your future. We look forward to serving you.
With Internet download speeds up to 1 Gbps and upload speeds up to 1 Gbps, we’ll keep you connected to the things that matter most.
And with Segra, our network is stronger and more reliable.
Segra offers more than the latest technology and we are a standout in the marketplace in terms of customer satisfaction.
You’ll never be “just a number” here. In fact, we put you — our customer — at the center of everything we do. You’ll always have access to real people with real answers.
Frequently Asked Questions
Why did Segra acquire NorthState?
Becoming part of Segra represents a great opportunity for NorthState customers to enjoy the benefits of an expanded line of products and services delivered on a world-class fiber network with industry-leading customer service.
Like Segra, NorthState has similar company values most notably a customer-first philosophy and way of doing business; the combination of the companies will allow NorthState to be a better partner to its customers and community.
Both companies lead their markets in customer satisfaction ratings for service and reliability. By leveraging the teams, services and the network assets of both companies, we will enhance our ability to provide innovative products and services to customers of all segments and size.
NorthState has built something special in the Piedmont Triad area. Its combination with Segra will help support and accelerate the growth of both companies.
Who is Segra?
Segra is one of the largest independent fiber bandwidth companies in the eastern U.S. It owns and operates an advanced fiber infrastructure network of over 30,000 miles that connects more than 10,000 locations and six data centers throughout nine Mid-Atlantic and Southeastern states.
Segra provides Ethernet, MPLS, dark fiber, advanced data center services, IP and managed services, voice and cloud solutions, all backed by its industry-leading service and reliability. Customers include carriers, enterprises, governments, and healthcare organizations.
In addition, Segra delivers high-speed, fiber-based integrated telecommunications services to residential and small-to-medium sized business customers in Virginia under the Lumos Networks brand name.
To learn more visit www.segra.com.
Will there be any service changes?
Rest assured, your rates and services will not change as a result of this transaction. The only difference will be an even faster network and a wider range of services and products to choose from.
Will current agreements, proposals, and contracts be honored?
Yes, current proposals or contracts will be honored.
Will sales and customer support continue to be local?
Yes, all sales, call center, and support operations will continue as they do today.
Will the payment centers remain open?
Yes, payment center hours and locations will remain the same. Please note that some payment centers have reduced hours due to COVID-19 precautions. View our current hours of operation.