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Fastest uploads. Fastest downloads. Fastest Internet.

Just imagine a world where lag doesn’t exist, where your kids can stream a video on their devices while you are zooming with your team. Where you can download 6x* faster and upload 77x* faster than cable. Well, that world exists. And, all you have to do to experience it is switch to NorthState Fiber. Act now to get 500 Mbps for only $39.99/month for 24 months.** — a savings of $35/mo!

Switch To Fiber

Welcome to Fibertown

Fastest uploads.
Fastest downloads.

Fastest internet. Period.

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Tell cable you’re moving. Go where connections are consistently fast – in every room, on every device.
Just pick the plan that’s right for your family and move to an ultra-fast Internet connection that’s ready for everything and everyone.

NorthState Fiber Plans

77x faster uploads and 6x faster downloads than cable

Essential

200 MBPS

Upload & Download

$ 39 99per mo. for
24 mos.**

Ultimate

1 Gigabit

Upload & Download

$ 69 99per mo. for
24 mos.**

Ultimate Plus

2 Gigabits

Upload & Download

$ 159 99per mo.**

Available in select areas only. Please check your address to determine availability.

Shop NorthState Fiber Plans

SHOP PACKAGES

CHOOSE YOUR PLAN

Choose Your Plan Group

Add Total Home Wi-Fi

ADD FIBER TV (optional)

CHOOSE YOUR FREE UPGRADE

Choose Your Free Upgrade Group

CHOOSE YOUR PREMIUM CHANNELS

CHOOSE YOUR ADDITIONAL TIERS

CHOOSE YOUR DVR SERVICES

CHOOSE YOUR DVR UPGRADES

CHOOSE YOUR ADDITIONAL RECEIVERS (1 TV RECEIVER IS INCLUDED)

CHOOSE YOUR ADDITIONAL RECEIVERS (3 TV RECEIVERS INCLUDED)

ADD FIBER VOICE (optional)

Do you want to transfer a number from another carrier? ?

Do you want to transfer a number from another carrier?

Make calls during a power outage with battery backup.

Fiber Voice service requires electrical power at your home to operate. NorthState offers a battery backup solution for a one-time charge of $200. With a fully-charged battery, you will have at least 24 hours of backup battery power for emergency voice services, including Emergency 911 service. For an additional charge multiple batteries may be purchased to provide up to 24 hours of backup battery power. Click here for product specifications. Replacement batteries (model PS36L-P7) are available at certain retailers.To order or inquire further about this product, please use NorthState’s chat service or call 336-886-3600 to talk to one of our service representatives.

There are a number of considerations to make as you consider whether or not to purchase battery backup service from NorthState. Since your Fiber Voice service requires electric power to operate, during a power outage you will not be able to make or receive calls without a backup power source or an alternative like a cell phone. The Battery Backup solution provided by NorthState is only intended to be used with NorthState’s Fiber Voice service and will not power cordless phones, other devices, including those that assist customers with disabilities or home security systems, or your internet or TV service. During a power outage, please use your voice service only for emergency calls to preserve your battery power. NorthState will not provide credits and is not liable for service interruptions due to power outages. There may be other commercially available sources of backup power, such as a generator or an uninterruptible power source that may provide backup power for your voice service. Please consult the manufacturers of those types of devices for more information about their functions and capabilities.

Your Details

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Customer Name


Contact Information

Enter a valid 10-digit phone number.
Example: (111)222-3333 or 1112223333.

Enter a valid 10-digit phone number.
Example: (111)222-3333 or 1112223333.

Please enter a valid email address.

Your emails must match.


Would you like to be notified when new services, such as 2 Gbps Fiber Internet, are available in your area?    
Do you Rent or Own your home?*    



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Please call us at 336-886-3600 to speak with a customer service advisor.

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NorthState My Account Information

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Your password must:
• be 7-20 characters
• include at least one upper case character
• include at least one lower case character
• include at least one digit
• not contain your email address
• not contain simple numeric sequences (123,234,345)

Your passwords must match

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Your numeric pin must be a 4-6 digit number with no consecutive numbers and cannot start with a zero (0).

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Please Review Your Order Details

You are about to submit an order for the following services and features:

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    $ 0.00 / mo

    Price does not include taxes and additional fees.

    Price includes:

    1 WIFI access point at $10/mo.

    $0.00 in regulatory fees.

    Additional one-time fee of $75 for standard installation will be added to your first bill.

    Multi-Gig unavailable at your address at this time. Next available speed currently shown in cart.

    Multi-Gig speeds available in select areas only.
    Please check your address to determine availability.

    Check address

    Multi-Gig speeds available in select areas only.

    Standard Regulatory Fees

    Internet Recovery Fee

    This fee is to partially recover the various fees for maintaining the networks which are associated with bringing Internet services to your home.

    Broadcast Surcharge

    NorthState, as well as all TV providers, pays fees to broadcasters so we can televise their programming to you. Since 2014 the fees NorthState pays to broadcasters have increased almost 100% and these increases have come from practically all broadcasters. The Broadcast Surcharge paid by all NorthState video customers offsets a portion of those increases. We negotiate to keep these costs down and continually evaluate the popularity of channels versus the cost to carry them. By showing Broadcast Surcharge on your bill we want to be sure you’re aware of where these price increases come from. More information can be found at ww.TVonmyside.com.

    Video Recovery Fee

    Applies to all residential and business video customers. This fee covers the cost of license fees.

    FCC Regulatory Video Fee

    Fee collected annually by the FCC from all video providers to reimburse the FCC for administering its regulatory responsibilities under the Communications Act of 1934.

    Multi-Gig unavailable at your address at this time. Next available speed currently shown in cart.

    $ / mo

    Price does not include taxes and additional fees.

    Your Price Includes:

     

    1 WIFI access point at $10/mo.

    $0.00 in regulatory fees.


    Additional one-time fee of $75 for standard installation will be added to your first bill.

    Processing Your Order

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    It may take a few minutes to complete your order.

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      Creating
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      Installation

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    ENTER YOUR PAYMENT INFORMATION

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    Choose a date and time you would like to schedule your installation. If your preferences are unavailable, a NorthState representative will call you to provide alternative dates and times.

    Note: Special instructions may require additional installation time which may impact the installation date. There may be additional charges for services beyond basic installation. We may need to contact you to ensure we understand your instructions.

    Have questions about making the switch to Fiber Internet?

    Call us at 336.728.6001 or send us a message.

    Why Choose Fiber Internet?

    Get reliable speeds, all day, every day.

    Consistent speed for everyone’s devices at the same time means you and your whole family can do whatever they want online, at the same time, on multiple devices.

    Consistent connection with wall-to-wall coverage.

    This means no more dead zones. With NorthState Fiber Internet, you get a fiber connection that goes from the curb right to your front door and wall-to-wall Internet coverage.

    No slowdowns, no buffering, no lag time.
    Just 100% go-time.

    With symmetrical upload and download speeds, you’ll enjoy clear, reliable video chats, lag-free gaming, and lightning-fast uploads.

    Unlimited data. No data caps. No annual contract.

    With NorthState Fiber Internet, you’ll finally have enough bandwidth for your whole home. And the best part — no annual contract, no data caps, and speeds up to 2 Gig available.

    24/7 Local Support

    Our exceptional customer service team is here around the clock to keep you and your devices connected. Get real answers from real people.

    *Speed claim calculated using Gigabit speed of 1000 Mbps. Per the FCC’s Tenth Measuring Broadband America Fixed Broadband Report published on January 4, 2021, the US weighted median speed experienced with cable is 172 Mbps for download and 12 Mbps for upload. Web. Accessed 12.5.2021. <https://data.fcc.gov/download/measuring-broadband-america/2020/2020-Fixed-Measuring-Broadband-America-Report.pdf>. **New residential customers only. Offer not valid with any other offer or promotion. Promotional rates require purchase of listed services as described. Available in serviceable areas only. Credit qualifications apply. Promotional rates are for 24 months; then-current standard rates apply after the 24th month. The promotional rate of $39.99 per month for 24 months includes up to 500 Mbps (upload) x 500 Mbps (download) Fiber Internet. The promotional rate of $69.99 per month for 24 months includes up to 1 Gbps (upload) x 1 Gbps (download) Fiber Internet. Charges are billed in advance and pro-rated for partial months. Internet speeds are up to maximum advertised upload and download speed available. Speeds in all locations may vary and are not guaranteed. Customer is responsible for any and all additional charges, including but not limited to taxes and fees, surcharges, installation, On Demand, other pay-per-view services and non-returned/damaged equipment. See residential Terms & Conditions at northstate.net and call 336-728-6001 for additional details. Subject to applicable law, NorthState may change, re-arrange, add, delete or otherwise modify any service and pricing at any time, with or without prior notice. Customer may cancel at any time with 3 working days’ notice. All NorthState equipment must be returned to NorthState prior to any termination of services. ©2022 NorthState. All rights reserved.