A tech company you can trust.

NorthState provides high-speed fiber internet, wall-to-wall Wi-Fi, voice, and Fiber TV services to residential and business customers across North Carolina and Virginia, where we’re known as Lumos. Our customers enjoy the fastest fiber speeds available built on a network they can truly count on – all backed by local, expert customer care teams. We know that fast, reliable Fiber Internet is what you need to stay connected to the things that matter.

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Leadership Team

  • Photo of Diego B. Anderson

    Diego B. Anderson

    Chief Executive Officer

    Diego Anderson serves as our Chief Executive Officer for Lumos and NorthState. He has over 25 years of leadership experience in various operational and executive business management roles within Sprint, NTELOS, and Segra. Originally from South Carolina, Diego earned his B.S. in Electrical Engineering Technology from South Carolina State, a Masters in Administration from Central Michigan University, and a Masters in the Management of Information Technology from the University of Virginia, McIntire School of Commerce. Diego also serves as a board member for Blue Ridge Area Food Bank and Botanical Garden of the Piedmont.

  • Photo of David Smith

    David Smith

    Chief Network Officer

    David Smith is Chief Network Officer for Lumos and NorthState, leading operations, engineering, outside plant, facilities, supply chain, safety, and product development teams. He has over 15 years of experience in information technology and telecommunications and has held numerous business management leadership roles, including Booz Allen consulting. David holds a B.S. in Information Systems Management from Bridgewater College and an MBA from Averett University.

  • Photo of Mary McDermott

    Mary McDermott

    General Counsel

    Mary McDermott serves as General Counsel for Lumos and NorthState, managing all legal and regulatory affairs of the company. Previously, she served as General Counsel and Secretary at Segra and as Senior Vice President of Legal and Regulatory Affairs at NTELOS. Prior positions include Senior Vice President and General Counsel at Pathnet Telecommunications, Senior Vice President and Chief of Staff for Government Relations for the Personal Communications Industry Association, and Vice President of Legal and Regulatory Affairs for the U.S. Telecom Association. Additionally, she worked in the legal departments of New England Telephone and NYNEX. Mary holds a B.A. in Political Science from West Virginia University and a J.D. from Harvard Law School.

  • Photo of Jay Winn

    Jay Winn

    Chief Customer Officer

    Jay Winn is Chief Customer Officer for Lumos and NorthState, leading the company’s brand, customer experience, marketing, customer care, and sales channels. He has worked for many respected brands, including leadership roles at well-known agencies such as Ogilvy. Jay has a proven record of driving growth and transformation for technology companies, including Verizon, CenturyLink, Windstream, Comcast and the successful launches of the CenturyLink and Comcast Business brands. He earned the Gold Effie for marketing effectiveness as well as a Cannes Lion nomination for creativity. Jay received BBA and MBA degrees from Abilene Christian University.

  • Photo of Scott Roy

    Scott Roy

    Chief Human Resources Officer

    Scott Roy is Chief Human Resources Officer for Lumos and NorthState, leading the company’s employee engagement and organizational culture initiatives. With extensive experience in executive human resources leadership roles both domestically and globally, Scott has been in human resources leadership roles for various manufacturing entities such as Caparo Bull Moose, SPX, Faurecia Automotive, and Doosan Construction Equipment Co., ranging from multi-million to multi-billion dollars in revenue. He received a BA degree from Bowdoin College as well as Mind Spring in Asheville, NC, and finance for non-financial managers at Insead in Paris.

  • Photo of Tom Fabbricatore

    Tom Fabbricatore

    Chief Information Officer

    Tom Fabbricatore is Chief Information Officer for Lumos and NorthState, leading the company’s digital strategy, cybersecurity, and IT transformational enablement activities. With more than 25 years’ executive management experience in the industry, Tom previously served as Chief Information Officer at Airwavz Solutions and, earlier in his career, was Chief Information Officer for Deltacom, US LEC and CTC Communications. He received a BSBA degree from the University of Florida and attended Northeastern University’s data communications program in Boston, MA.

  • Photo of Shane Ward

    Shane Ward

    Chief Financial Officer

    Shane Ward is Chief Financial Officer for Lumos and NorthState, leading all financial strategy, forecasting, analysis, accounting, and controls. With more than 24 years of diverse accounting and finance experience, he previously served as Chief Financial Officer for CTI Towers. During his tenure at CTI Towers, Shane navigated the company through sustained growth with $70 million in mergers and acquisitions transactions involving Vyve, Mediacom, and Cable One, expanding from an initial four towers to more than 1,100. Prior to CTI, he was the Director of Corporate Accounting for American Tower Corporation. Shane is a Chartered Accountant CA(SA) and a graduate of the University of South Africa.

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Recent Press Releases

NorthState Technology Solutions Introduces Multi-cloud Exchange

May 1, 2018
NorthState Technology Solutions, a secure cloud and IT solutions provider, is introducing Multi-Cloud Exchange (MCX), which creates a hybrid cloud environment to help manage large amounts of traffic and data.  The introduction of MCX is part of the rapid evolution of NorthState’s technology assurance strategy to meet the digital transformation demands of businesses the company… read more

NorthState Technology Solutions Renews Commitment With Cis Securesuite

March 21, 2018
NorthState Technology Solutions, a secure cloud and IT solutions provider, announces its partnership with the Center for Internet Security (CIS). Through this membership, NorthState Technology Solutions will continue to bolster its cybersecurity defenses by leveraging CIS SecureSuite resources that include CIS Benchmarks, consensus-based, and internationally recognized security configuration resources, including CIS-CAT Pro and CIS Controls—a… read more

NorthState Technology Solutions Introduces Cisco Meraki As A Service (MAAS)

February 21, 2018
NorthState Technology Solutions, a secure cloud and IT solutions provider, has added Cisco Meraki as a Service (MaaS) to its line of business offerings. Cisco Meraki is a cloud-managed solution that allows businesses and other organizations to streamline wireless networks, switching, and security tasks via the web. Cisco Meraki is known as the industry gold… read more

NorthState Partnership Supports Technology Innovation Within The College Of Computing And Informatics At UNC Charlotte

January 4, 2018
Building on a tradition of technology innovation and a need for preparing women to pursue a career in computing and technology, NorthState is partnering with the College of Computing and Informatics to enhance and expand the University’s opportunities for women and minorities pursuing computing and technology-based degrees. NorthState will announce the details of its partnership… read more

NorthState And HQ Greensboro Create Tech Lab For Entrepreneurs

December 5, 2017
NorthState and HQ Greensboro have partnered to create the NorthState Tech Lab program to foster entrepreneurial growth for emerging local technology companies. The eight-week lab will include five entrepreneurial companies (total of 10 individuals). There is no cost to participants. The eight-week program was developed in collaboration with the Greensboro Chamber of Commerce’s Launch Greensboro as… read more