SMTP Authentication


What is SMTP Authentication? SMTP Authentication is a transparent mechanism for our mail server to verify who you are. The server asks for your user name and password, which your mail program passes on. If you are verified as being a "real" North State Communications user, then you'll be able to send your message. Why do we use it? In the fight to stop Spam (junkmail, Unsolicited Commercial E-mail, etc.), the rules that apply to mail servers acceptance of mail are getting ever stronger. In order to set up mail clients to use SMTP Authentication, the following instructions should be used. Basically, SMTP Authentication needs to be enabled, and set up to use the email address and password of the user in question. Below are instructions and screen shots for the most common mail software currently in use. If you experience problems in setting this up, please call our technical support group at 884-4357.		Macintosh Users click here. Select your email application below, then follow the instructions. This must be applied to all email accounts. Netscape 7.1 Eudora 6.0 Outlook Outlook Express Mozilla 1.5 Incredimail Click here to download instructions in a printable .pdf format. (300 k).
Netscape 7.1 Step 1 Open the Netscape mail software, then go to Edit -> 'Mail & Newsgroups Account Settings' , as pictured below in Fig 1. Fig. 1 Step 2 On the left hand side of the dialog box, select 'Outgoing Server (SMTP)' (see Fig 2). Ensure that the Server Name is set to the correct mail server (smtpauth.northstate.net), and check the box that is labeled 'Use name and password'. Enter the email address for the user in question in the text box labeled 'User Name'. Click 'OK' to apply the settings. Fig. 2 Step 3 Click on ‘Server Settings.’ Ensure that the server name for the POP mail server is set as pop.northstate.net. Enter the email address for the user in question in the text box labeled, ‘User Name.’ Click OK to apply the settings. Fig. 3 back to top Eudora 6.0 Step 1 Open Eudora, and go to Tools -> Options as in Fig 4. Fig. 4 Step 2 Select the 'Sending Mail' icon on the left hand side. Double check that the SMTP server is set to your outgoing mail server (smtpauth.northstate.net). Check the box that is labeled 'Allow Authentication' as in Fig 5. Fig. 5 Note: In order for SMTP authentication to work with Eudora, it is important that the user credentials that are entered for the POP server is set to the email address for the username. i.e. bob@domain.com instead of just bob. back to top Outlook Step 1 Open Outlook, then go to Tools -> 'E-mail Accounts' as shown in Fig 6. Fig. 6 Step 2 When the E-mail Accounts dialog box appears, select 'View or change existing e-mail accounts, then hit 'Next' as shown in Fig 7. Fig. 7 Step 3 When the dialog box with your email account(s) list comes up, select the account in question, and then click 'Change' as shown below in Fig 8. Fig. 8 Step 4 When the screen for your email account comes up, select the button in the lower right hand corner labeled 'More Settings' as shown below in Fig 9. Fig. 9 Step 5 Select the tab labeled 'Outgoing Server' when the dialog box pictured in Fig 10. appears. Select the box labeled 'My outgoing server (SMTP) requires authentication. Also select the option labeled 'Log on using', and enter the fullemail address in the 'User Name:' field, and the account password in the 'Password:' field. Hit 'OK' to apply the settings. Fig. 10 back to top Outlook Express Step 1 Open Outlook Express and go to Tools -> Accounts as shown below in Fig 11. Fig. 11 Step 2 When the 'Internet Accounts' dialog box appears, make sure the 'Mail' tab is selected, then highlight the account that you would like to change. Click the button labeled 'Properties'. See Fig 12. below. Fig. 12 Step 3 When the 'Properties' tab appears, make sure the 'Servers' tab is selected. Select the box at the bottom of the dialog box labeled 'My server requires authentication' , then hit the button next to it labeled 'Settings' as shown below in Fig 13. Fig. 13 Step 4 Select the option labeled 'Log on using', then in the 'Account Name:' field; enter the full email address of the user in question. Put the account password in the 'Password' field, check 'Remember password' then hit 'OK' as shown below in Fig 14. Hit 'Apply', then 'OK' to apply the settings. Fig. 14 back to top Mozilla 1.5 Step 1 Open the Mozilla mail client, then go to 'Edit'-> 'Mail & Newsgroups Account Settings' as shown below in Fig 15. Fig. 15 Step 2 When the dialog box appears, select the 'Outgoing Server (SMTP)' option on the left hand side. Ensure that the 'Server Name' text box contains the outgoing mail server for the account in question (smtpauth.northstate.net). Select the checkbox labeled 'Use name and password', and then enter the full email address of the user in the 'User Name' field. See Below in Fig 16. Hit 'Ok' to apply the settings. Fig. 16 back to top Incredimail Step 1 Open Incredimail and go to Tools -> Accounts as shown below in Fig 17. Fig. 17 Step 2 When the 'Mail Accounts' dialog box appears, highlight the account that you would like to change. Click the button labeled 'Properties'. See Fig 18. below. Fig. 18 Step 3 When the 'Properties' window appears, make sure the 'General' tab is selected. Be sure to enter all of the information exactly as it was provided to you by North State Communications, then click the tab next to it labeled 'Servers' as shown below in Fig 19. Fig. 19 Step 4 Enter 'pop.northstate.net' into the 'Incoming mail server' field, then in the 'Outgoing mail server' field, enter 'smtpauth.northstate.net'. In the 'Username:' field; enter the full email address of the user in question. Put the account password in the 'Password' field, check 'Remember password' then hit 'OK' as shown below in Fig 20. Hit 'OK' to apply the settings. Fig. 20 back to top

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