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Email Settings for Proper Login & SMTP Authentication
Our email servers now require that you enter your full email address as your User Name in your email program's account settings.

SMTP Authentication is a transparent mechanism for our mail server to verify who
you are. The server asks for your user name and password, which your mail program passes on. If you are verified as being a "real" North State Communications user, then you'll be able to send your message.

Why do we use it?
In the fight to stop Spam (junkmail, Unsolicited Commercial E-mail, etc.), the rules
that apply to mail servers acceptance of mail are getting ever stronger.

In order to set up mail clients to use SMTP Authentication, the following instructions should be used. Basically, SMTP Authentication needs to be enabled, and set up to use the email address and password of the user in question. Below are instructions and screen shots for Apple's Mail application, which we recommend for all Macintosh users.

If you experience problems in setting this up,
please call our technical support group at 884-4357.

  Select your email application below, then follow the instructions.

This must be applied to all email accounts.

Apple's Mail Application

Apple's Mail Application
Step 1
Open the Mail application from the Dock, as pictured below in Fig 1.

   Fig. 1      

If you've never opened the Mail application, you will see the welcome screen below.
Click on "continue". This will launch the Account assistant window. Skip Step 2 and go to Step 3 below.
If you've already set up an account in Mail, proceed with Step 2.

  Fig. 1a  


Step 2
While in the Mail application, choose "Preferences" from the Mail menu.

   Fig. 2  

Click on the "Accounts" icon in the window that appears. To change an existing account to your North State settings, click on its name in the left column, and enter your information. To create a new account, click on the "+" sign on the lower left corner of the window. This will launch the Account assistant window.

   Fig. 2a   

Step 3
In the window that appears, choose "POP" in "Account Type".

   Fig. 3   

In the "Account Description" field, enter any text you want to describe this account, eg" my North State Email".
In "Full Name", enter your name as you want it to appear in your emails.

   Fig. 3a  

In "Email Address", enter your full North State email address.
Click on "continue".

Step 4
Incoming mail server should be "pop.northstate.net".
User Name is your full email address as shown in the example below.
Enter your password as assigned to you.

   Fig. 4   

Click on "continue".

Please be patient.
It may take several seconds for the account setup assistant to progress to the next step because it checks for the pop (incoming mail) server even if you are not online.

You may see the warning as pictured below if you are not online. It is safe to ignore it and click "continue".

   Fig. 4a   

Step 5
Mail Security Authentication should be set to "Password" and SSL left unchecked.

   Fig. 5   

Click on "continue".

Step 6
Outgoing mail server should be "smtpauth.northstate.net".
Check the box labeled "Use Authentication".
User Name is your full email address as shown in the example below.
Enter your password in the Password field.

   Fig. 6   

Click on "continue".

Please be patient.
Again, it may take several seconds for the account setup assistant to progress to the next step because it checks for the smtp (outgoing mail) server even if you are not online.

You may see the warning as pictured below if you are not online. It is safe to ignore it and click "continue".

   Fig. 6a  

Step 7
Finally, you should see the summary as pictured below. Click on "continue".

   Fig. 7   

Step 8
Next, click on "Done" if you are finished setting up email. Click on "Create Another Account" if you want to add another.

   Fig. 8  

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